Effective Date: 1 June 2025

At V’s Dream Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

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1. Information We Collect

We collect information from you when you:

• Submit a booking or inquiry form

• Contact us via email, phone, or social media

• Complete a payment using third-party platforms (e.g., PayPal, Venmo, Cash App)

This may include:

• Your name

• Email address

• Phone number

• Pick-up/drop-off location

• Service preferences

• Payment confirmation info (not your payment details)

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2. How We Use Your Information

We use your information to:

• Respond to your inquiries

• Process and confirm your bookings

• Send important service updates or confirmations

• Improve our customer service and website experience

We do not sell, trade, or rent your personal information to third parties.

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3. Payment Information

All payments are processed securely through third-party platforms (PayPal, Cash App, Venmo). We do not store or have access to your credit card, debit card, or banking details. Please refer to those platforms' privacy policies for more information on how they handle your data.

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4. Communication

By submitting your information, you consent to receive emails or messages related to your booking, such as confirmations, updates, and follow-ups. You will not be added to any mailing list without your consent.

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5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

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6. Your Rights

You may request to:

• Review the information we have about you

• Correct or update your details

• Have your information deleted from our records (unless required to retain for service or legal reasons)

To make a request, please contact us at twindreamstravelsxm@gmail.com.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

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8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please use the form on our home page to contact us.

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